Banned Internet Radio

Here is a copy of a letter I sent to COMCAST documenting all the fun I have had with them in the past few years!
To whom it may concern;
My name is Victor Vulaj, I am a 31 yr old Comcast customer in Wixom Michigan. My wife & I worked very hard to buy a new home in 2005, and when we moved in we spoke to Dish Network, and Comcast about our Cable service. Dish promised they would have me up and running with TV & Internet in 10 days, Comcast promised me it would take them 5-7 days, and your service would be better! I made the biggest mistake of my life and decided to go with COMCAST, it only took you guys a litle under 30 days to get my TV & internet working! BRAVO! I worked for Cintas first aid at the time, a local first aid and safety provider for your office, and during the whole masacre that I went through where I was trying to get my service turned on and running, I was told many lies about service calls that never happend, and phone calls by supervisors that were never made. I would go into your office to fill up your medicine cabinets, and then your employees would show me my account screen and show me the notes, proving that i was lied to, over and over again! Its good to know high people who work for very low places! So many times my cable boxes would not work properly, and I would call for help, or ask for a new box, one day your offices decided to play a nice “F U” game with me and told me to bring my non-working cable box to Plymouth, Michigan so I could swap out my box for a new working box. I got in my car, drove to plymouth, and wow, to my surprise…. YOUR BOXES DONT WORK WITH MY SYSTEM, and you would not accept my old non wrking box! Then I was apologized to, and told to drive to the WEST BLOOMFIELD office and they would take care of the situation for me. So I did, and guess what????? The West Bloomfield office was closed. Closed? You ask. “Victor did you not get there before 5:00pm?” No I got there at noon, but when I say the office was closed, I mean it was out of fricken business! No longer there, as a matter of fact it had been closed for over 6 months! NICE ONE GUYS! You got my dumb ass good! Congrats! Think this part of the story is done?????? Hell No! it gets better! I then was told that I would have a “technician” (<—-love that term you guys use so freely) would drop off a NEW WORKING box for the Vulaj household, so I wouldnt have to drive to Bosnia to pick up an new one. And you did drop off a NEW BOX…. I just wish the damn thing worked!
“Oh no he didnt!?!?” “oh yes he did girlfriend!”
You dropped me off a broken dead piece of monkey crap cable box that would not even turn on…. so your prank on my stupid ass continued. I thought I was on Punk’d, on MTV starring Ashton Kucher! I even opened my front door while I was on the phone with your company and yelled for Ashton to come out… but he never did! it wasnt a prank, it was a sick sick joke being played on me by your company! At that time I wanted to kick my dog down the stairs, but I dont have a dog… so instead I hung up the phone and seriously contemplated going to HOME DEPOT, buying some rope, and hanging myself in my basement. All over your company and the shitty service that I was recieving. I wanted so badly to curl up in the corner of my room and cry like a baby, I was defeated, and had no idea what to do. I asked to speak with a Supervisior, and was told that he was missing! I then became scared and wanted to know if his family had been notified that he was missing, and who was the last person to see him, and if he had any known enemies, or someone who would want to harm him, then like magic, the found him! It was so magical… his family must have been so relieved and happy! I spoke to this so called supervisor and he told me that I would have to pay a $20.00 serice charge for your TECHNICIAN to bring me out another box. I offered to bring the box back that night, and bake you guys some pineapple upside down cake, and you guys pay ME $20.00, he said NO! I then offered Chocolate Cupcakes, he still said no. The next day i went to work, I was driving my Cintas Van, and after a rough night of talking to you clowns on the phone, I was praying for a drunk driver to smash head on with my van and kill me instantly, and also for my van to engulf in flames so I would not be able to have an open casket funeral, but unfortunatley for you and me, my prayers were never answered! But that day I did go to a local COMCAST office that I serviced through cintas and found out, not only was I supposed to get a replacement box sent out to me for free, but also that the Douche bag “supervisor” that I spoke to the night before that was missing, and later on was found in the office by a local volunteer search party, was not a supervisor…. he was just some dickhead from collections! Needless to say I was very mad. I drove for a few miles, then got out of my car and started to beat up an innocent telephone pole, he had nothing to do with it, but I had to release some anger. what i really wanted to do was drive home, and park my van in my living room…. i wanted to hit 85mph and drive through my home, right thro
ugh my cute little blue door, and crash it right through my home, but I decided to call you guys instead. I finally got my box. WOW! Yippy skippy! I was so happy. I put on my Darryl Hall & John Oates CD and danced to Maneater till I was covered in sweat. I had sweat so much that day, i didnt have to pee for like 5 hours! I even got leg cramps, wowie zowie! My stories about your company could go on and on, I am having even more problems with you guys right now… on January 13th I ordered a DVR HD box, they told me to go to the Royal Oak Office and Pick up a NEW one! I drove to Royal Oak, & guess what?????? No Boxes!!!! Yes I am being serious! NO HD DVR BOXES! I was then told one would be sent to me by UPS, I did get it in the mail, and it was sweet…. I have a NEW 42 IN LCD TV in my room, and now a HD box with DVR!! Kick ass right?!?!?!?!? NO! The box and remote control dont work, at all! I woke up this morning and called your office and spoke to a local service specialist named Keisha and her id number was 3298 (allegedly) she told me that I would have to pay $50.00 to have a tech bring me out a new box, or I could sign up for your Free Service at $2.95 a month. What kind of Mickey mouse bullshit is this?? You sent me out a broken Box and I have to pay YOU??? Nice racket you have going there! way to rip off hard working people, especially in this economy! I asked Keisha if I could speak to her supervisor, she put me on hold and then told me that the supervisor was not there yet. hahahahahahahahahahaha I thought this was great! I asked her if her supervisior could call me when he/she got in today, she said sure. NO ONE CALLED ME! NO ONE! AT ALL! YOUR OFFICES HERE IN MICHIGAN SUCK. YOUR EMPLOYEES SUCK. YOUR CUSTOMER SERVICE SUCKS. I HAVE NEVER BEEN LATE ON A BILL, I PAY MY BILLS ON TIME, AND I HAVE BEEN WITH YOU GUYS FOR THREE LONG PAINFULL YEARS! AND I GET TREATED LIKE SHIT, OVER AND OVER AND OVER AGAIN! THANK YOU. THANK YOU COMCAST, THANK YOU FOR TREATING ME LIKE SHIT! THERE ARE TWO EMPLOYEES THAT I DID SPEAK TO TODAY AND THEY LET ME THINK THAT SOMEONE ACTUALLY DOES CARE… THEY ARE Michelle out of Canada Id # 23171 & The greatest person that I have ever spoken to in your organization Jessica ID # 33798. These two women stopped me from committing suicide today! How? The cared to hear what I had to say, and they listened. Everyone else just goes through the motions, reads the script that you provide for them and, does nothing else, its like they have no brain, or no mind of their own! As we speak I would like to let you know I am trying to switch to ATT for my TV service, just like I already did for my Internet….. Yeah I have DSL…. and its half the price and faster than your service! I know you wont care about what I am telling you, hell its just one customer right, But I promise you I will let everyone know….