Join Gregg and Victor for a live Internet show at Noon EST, Tuesday, March 9th.
Victor and I will talk about the latest Kwame Kilpatrick text messages, the NFL draft, Obama’s economic policies and we’ll have some local Detroit radio news.
Click the link below to listen live and to join the chat on Tuesday, March 9 at Noon est.
Remember to listen to Gregg and Victor (Ephew My Friend) Tuesday at Noon, EST.
We’ve got tons to talk about including Kwame’s move to Texas to live in the lap of luxury, Obama’s first month in Office and we will update you on some of the former WDFN Air Personalities were fired last month by Clear Channel.
See ya Tuesday, as always, click the link below to listen live and to join the chat.
We are giving you almost a full week’s notice that we have scheduled a live show for Tuesday, March 3 @ Noon EST.
We’ve got tons to talk about including Kwame’s move to Texas to live in the lap of luxury, Obama’s first month in Office and we will update you on some of the former WDFN Air Personalities were fired last month by Clear Channel.
See ya Tuesday, as always, click the link below to listen live and to join the chat.
It’s been a while since Victor and I have done a show, so tonight we ride!
Tune in tonight at 10 p.m. est for some serious live conversation regarding Jesus Obama, Kwame in Texas, The murder of WDFN and much more. Click the Icon below to listen live and to join the live chat.
Keith Kramer, formerly of the Kramer & Twitch show has set up a petition online that you can sign denouncing Comcast and their shit service. Please sign and comment on this if you are a current or former Comcast Customer.
http://www.petitiononline.com/cmsux09/petition.html
Here is a copy of a letter I sent to COMCAST documenting all the fun I have had with them in the past few years!
To whom it may concern;
My name is Victor Vulaj, I am a 31 yr old Comcast customer in Wixom Michigan. My wife & I worked very hard to buy a new home in 2005, and when we moved in we spoke to Dish Network, and Comcast about our Cable service. Dish promised they would have me up and running with TV & Internet in 10 days, Comcast promised me it would take them 5-7 days, and your service would be better! I made the biggest mistake of my life and decided to go with COMCAST, it only took you guys a litle under 30 days to get my TV & internet working! BRAVO! I worked for Cintas first aid at the time, a local first aid and safety provider for your office, and during the whole masacre that I went through where I was trying to get my service turned on and running, I was told many lies about service calls that never happend, and phone calls by supervisors that were never made. I would go into your office to fill up your medicine cabinets, and then your employees would show me my account screen and show me the notes, proving that i was lied to, over and over again! Its good to know high people who work for very low places! So many times my cable boxes would not work properly, and I would call for help, or ask for a new box, one day your offices decided to play a nice “F U” game with me and told me to bring my non-working cable box to Plymouth, Michigan so I could swap out my box for a new working box. I got in my car, drove to plymouth, and wow, to my surprise…. YOUR BOXES DONT WORK WITH MY SYSTEM, and you would not accept my old non wrking box! Then I was apologized to, and told to drive to the WEST BLOOMFIELD office and they would take care of the situation for me. So I did, and guess what????? The West Bloomfield office was closed. Closed? You ask. “Victor did you not get there before 5:00pm?” No I got there at noon, but when I say the office was closed, I mean it was out of fricken business! No longer there, as a matter of fact it had been closed for over 6 months! NICE ONE GUYS! You got my dumb ass good! Congrats! Think this part of the story is done?????? Hell No! it gets better! I then was told that I would have a “technician” (<—-love that term you guys use so freely) would drop off a NEW WORKING box for the Vulaj household, so I wouldnt have to drive to Bosnia to pick up an new one. And you did drop off a NEW BOX…. I just wish the damn thing worked!
“Oh no he didnt!?!?” “oh yes he did girlfriend!”
You dropped me off a broken dead piece of monkey crap cable box that would not even turn on…. so your prank on my stupid ass continued. I thought I was on Punk’d, on MTV starring Ashton Kucher! I even opened my front door while I was on the phone with your company and yelled for Ashton to come out… but he never did! it wasnt a prank, it was a sick sick joke being played on me by your company! At that time I wanted to kick my dog down the stairs, but I dont have a dog… so instead I hung up the phone and seriously contemplated going to HOME DEPOT, buying some rope, and hanging myself in my basement. All over your company and the shitty service that I was recieving. I wanted so badly to curl up in the corner of my room and cry like a baby, I was defeated, and had no idea what to do. I asked to speak with a Supervisior, and was told that he was missing! I then became scared and wanted to know if his family had been notified that he was missing, and who was the last person to see him, and if he had any known enemies, or someone who would want to harm him, then like magic, the found him! It was so magical… his family must have been so relieved and happy! I spoke to this so called supervisor and he told me that I would have to pay a $20.00 serice charge for your TECHNICIAN to bring me out another box. I offered to bring the box back that night, and bake you guys some pineapple upside down cake, and you guys pay ME $20.00, he said NO! I then offered Chocolate Cupcakes, he still said no. The next day i went to work, I was driving my Cintas Van, and after a rough night of talking to you clowns on the phone, I was praying for a drunk driver to smash head on with my van and kill me instantly, and also for my van to engulf in flames so I would not be able to have an open casket funeral, but unfortunatley for you and me, my prayers were never answered! But that day I did go to a local COMCAST office that I serviced through cintas and found out, not only was I supposed to get a replacement box sent out to me for free, but also that the Douche bag “supervisor” that I spoke to the night before that was missing, and later on was found in the office by a local volunteer search party, was not a supervisor…. he was just some dickhead from collections! Needless to say I was very mad. I drove for a few miles, then got out of my car and started to beat up an innocent telephone pole, he had nothing to do with it, but I had to release some anger. what i really wanted to do was drive home, and park my van in my living room…. i wanted to hit 85mph and drive through my home, right thro
ugh my cute little blue door, and crash it right through my home, but I decided to call you guys instead. I finally got my box. WOW! Yippy skippy! I was so happy. I put on my Darryl Hall & John Oates CD and danced to Maneater till I was covered in sweat. I had sweat so much that day, i didnt have to pee for like 5 hours! I even got leg cramps, wowie zowie! My stories about your company could go on and on, I am having even more problems with you guys right now… on January 13th I ordered a DVR HD box, they told me to go to the Royal Oak Office and Pick up a NEW one! I drove to Royal Oak, & guess what?????? No Boxes!!!! Yes I am being serious! NO HD DVR BOXES! I was then told one would be sent to me by UPS, I did get it in the mail, and it was sweet…. I have a NEW 42 IN LCD TV in my room, and now a HD box with DVR!! Kick ass right?!?!?!?!? NO! The box and remote control dont work, at all! I woke up this morning and called your office and spoke to a local service specialist named Keisha and her id number was 3298 (allegedly) she told me that I would have to pay $50.00 to have a tech bring me out a new box, or I could sign up for your Free Service at $2.95 a month. What kind of Mickey mouse bullshit is this?? You sent me out a broken Box and I have to pay YOU??? Nice racket you have going there! way to rip off hard working people, especially in this economy! I asked Keisha if I could speak to her supervisor, she put me on hold and then told me that the supervisor was not there yet. hahahahahahahahahahaha I thought this was great! I asked her if her supervisior could call me when he/she got in today, she said sure. NO ONE CALLED ME! NO ONE! AT ALL! YOUR OFFICES HERE IN MICHIGAN SUCK. YOUR EMPLOYEES SUCK. YOUR CUSTOMER SERVICE SUCKS. I HAVE NEVER BEEN LATE ON A BILL, I PAY MY BILLS ON TIME, AND I HAVE BEEN WITH YOU GUYS FOR THREE LONG PAINFULL YEARS! AND I GET TREATED LIKE SHIT, OVER AND OVER AND OVER AGAIN! THANK YOU. THANK YOU COMCAST, THANK YOU FOR TREATING ME LIKE SHIT! THERE ARE TWO EMPLOYEES THAT I DID SPEAK TO TODAY AND THEY LET ME THINK THAT SOMEONE ACTUALLY DOES CARE… THEY ARE Michelle out of Canada Id # 23171 & The greatest person that I have ever spoken to in your organization Jessica ID # 33798. These two women stopped me from committing suicide today! How? The cared to hear what I had to say, and they listened. Everyone else just goes through the motions, reads the script that you provide for them and, does nothing else, its like they have no brain, or no mind of their own! As we speak I would like to let you know I am trying to switch to ATT for my TV service, just like I already did for my Internet….. Yeah I have DSL…. and its half the price and faster than your service! I know you wont care about what I am telling you, hell its just one customer right, But I promise you I will let everyone know….
I know what your thinking, why are you still with that damn company? I have to wait till February 1st, to switch to Direct TV, because thats when AT&T switches from Dish Network to Direct TV.
I have had AT&T for my cell phone service for over 7 years now, and believe me I have tried Verizon, & Sprint, but the main reason I stay with AT&T is the unbelievable customer service that they provide. Anytime that I have called their office, to either complain, or just ask a question I have been treated like a human being, unlike Comcast who treats their customers like shit!
On January 18, I called the local office here in Detroit, and “AXED” to speak to a SUPERVISOR, they told me someone would be calling me back asap, because they were busy… well they did call me back… 7 fucking days later! Thats right… 7 DAYS later! Shermain (586-883-900 Ext # 3008) decided to call my ass back one week after I AXED her to call me. Thats some super service! No wonder why 75% of my condo association is with some type of DISH service now!
If you get a chance call Shermain and tell he she SUCKS! Or better yet call 215-665-1700 (Corporate Office) and tell them that they Suck! I try and do it everyday!
Vic
Well after todays events, or non-events for that matter, I spoke to many Comcast people. Some were supervisors from the Detroit area, some were special ops people from the higher ups, and even recieved a phone call from Mark Casem out of the Comcast Compound in Pittsburgh.
All three told completely different stories of why my idiot technician did not show up this morning.
#1 Lie) That I canceled the appointment this morning and the tech was on his way to my house.
#2 Lie) Someone canceled the appointment on Monday and that it must have been me!
#3 Lie) There was never an appointment made because the order ticket was never given to a technician.
Three different reasons, for one appointment?!?!? I dont know who to believe! All I know is that the company is full of shit.
My bill last month was $130.00, this months bill $150.00 no new services, no movies ordered!?!? These guys talk in circles and lie through their teeth any chance they get. We should all cancel as soon as possible and switch to Direct TV, Dish Network, or ATT Uverse! These guys have great customer service and know how to treat a paying customers.
It is now 9:18 AM on Wednesday January 21, 2009. We have a new President & Vice President, a new Regime, but one thing stays the same, Comcast Cable is still SHIT!
I woke up this morning at 6am to wait for a Technician to service my cable box, He/She was supposed to be here between 7am-9am EST. I waited and waited and waited, to my surprise, they never showed! WOW! I AM SHOCKED!
I called the local SHIT office here and told them what happened, they axed “Mr Vulaj, would you like to re-schedule?” lol lol lol lol reschedule what? Give you fuckers another chance to fuck me over? Fuck you! I am switching to Dish….
Any suggestions on which one? Direct TV or Dish Network???
Oh yeah by the way, I called their main corporate headquarters in Pennsylvania… they never called me back. Top Notch Company!
Comcast is SHIT!
What ever happened to that old thing known as customer service? I have been with Comcast Cable for over 3 years now, and its been complete hell. The service is shitty, the customer service is crap. I have begged for them to have a supervisor call me back, and still nothing! I would love to hear some of your problems with this shithole company… or if you have any suggestions as to whom I should switch to? Such as Dish Network, ATT, Uverse, or WOW!
Here is the Comcast Corporate Office Number if you want to Vent 215-665-1700
here is also all the great stuff Comcast is known for;
Reputation for poor customer satisfaction
There have been many reported incidents with individual customers describing less than satisfying interactions with Comcast’s customer services. These include situations with technicians falling asleep on the job,[33] customers having to spend hours on the phone to fix simple problems, and sending a bill addressed to “Bitch Dog” to a customer who had recently complained about her service.[34] On October 15, 2007, a 75-year old Comcast customer named Mona Shaw entered her local Comcast offices with a hammer and destroyed some office equipment before being arrested and fined for damages. Mrs. Shaw was angry and frustrated due to a previous encounter with Comcast customer service in which she and her husband wanted to speak with the manager and were forced to wait outside the offices for two hours before being informed that the manager had already gone home.[35][36] Comcast’s customer service quality has prompted several individuals to create blogs and websites dedicated to informing the public of Comcast’s service, including one run by media columnist Bob Garfield.[37]
In 2004 and 2007, the American Customer Satisfaction Index survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.[38] Comcast’s Customer Service Rating by the ACSI surveys indicate that the company’s customer service has not improved since the surveys began in 2001. Analysis of the surveys states that “Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%.” The ACSI analysis also addresses this contradiction, stating that “Such pricing power usually comes with some level of monopoly protection and most cable companies have little competition at the local level. This also means that a cable company can do well financially even though its customers are not particularly satisfied.”[39][40]
Within the Cable Television needs assessment report for the city of Fort Collins, CO February 10, 2004[41] which was required for Comcast’s franchise renewal the city’s independent consultant found: “Approximately 62% of the respondents, though, were very dissatisfied (along with another 25% who were dissatisfied) with the cost of cable television service.” “A majority of the respondents were satisfied with the friendliness and courtesy of customer service personnel. Overall, approximately 43% of the respondents rated the cable company’s performance as fair, 30% regarded it as poor and another 30% rated the cable company’s performance as good.”
On October 1, 2008, J.D. Power and Associates published its annual customer satisfaction survery for the nation’s top 10 largest cable and satellite television providers. Comcast scored in the bottom 5 for each region of the United States, including 10th in the East Region. [42]